Contact us

We're happy to hear from you!

Do you have questions about ControlPlay or need support? Feel free to send us an email and we'll get back to you shortly.

[email protected]

Common Requests

Technical support for the extension
Join the beta program
Configure a new game
Partnerships and collaborations

Other Contact Options

Discord Community

Join our Discord server to become part of the community.

discord.controlplay.app

Feedback

We appreciate your feedback on the beta version of ControlPlay.

[email protected]

Frequently Asked Questions

Before contacting us, please check our FAQ section where we've already answered common questions.

Go to FAQ

All inquiries are usually answered within 1-2 business days.

Privacy Settings

We use cookies and similar technologies on our website. Some are essential for the operation of the site, while others help us improve this website and your experience. Personal data may be processed (e.g. IP addresses), for example for personalized content or usage measurement.

Some services process data in the USA. By consenting, you also agree to data processing in the USA pursuant to Art. 49(1)(a) GDPR. The CJEU considers the USA a country with inadequate data protection by EU standards. There is a risk that US authorities may process your data for surveillance purposes without effective legal remedies available to you.

There is no obligation to consent. You can adjust or revoke your settings at any time. If you are under 16 years of age, you need the consent of your parent or guardian.

Privacy Policy

Essential Cookies

These cookies are required for the basic functions of the website and cannot be disabled. They do not store personally identifiable information.

controlplay_cookie_consent

1 year 1 month 1 day

Stores your cookie consent preferences.
controlplay_session

2 hours

Identifies your active browser session.
XSRF-TOKEN

2 hours

Protects against cross-site request forgery attacks.
cp_ref

1 month 2 days

Stores a referral code from the link you used to visit the site, so the referral can be credited at sign-up.

More details

Analytics & Statistics

These cookies help us understand how visitors interact with the website by collecting and reporting information anonymously.

_ga

2 years 2 months 2 days

Main Google Analytics cookie used to distinguish visitors.
_ga_ID

2 years 2 months 2 days

Used by Google Analytics to persist session state.
_gid

1 day

Used by Google Analytics to identify the user.
_gat

1 minute

Used by Google Analytics to throttle the request rate.
FPID

2 years 2 months 2 days

Server-side first-party identifier cookie (HttpOnly). Replaces the client-side _ga cookie for more reliable visitor identification via server-side Google Tag Manager.
FPLC

20 hours

First-party linker cookie for cross-domain tracking in server-side Google Tag Manager. Contains a hashed value of the FPID and is readable via JavaScript.

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Marketing & Third-Party

These cookies enable enhanced features and personalized content. Without these cookies, some features may not be available.

_gcl_au

3 months 6 days

Used by Google Ads for conversion attribution. Stores a unique identifier for matching ad clicks to conversion events.
_gcl_aw

3 months 6 days

Set by Google Ads Conversion Linker, stores the Google Click ID (GCLID) for conversion measurement after clicking a Google ad.
_gcl_dc

3 months 6 days

Used by Google Ads Conversion Linker for click information from DoubleClick/Display campaigns.
_gcl_gs

3 months 6 days

Used by Google Ads Conversion Linker to store Google ad click information.
_gac_ID

3 months 6 days

Used by Google Ads for click tracking with auto-tagging enabled. Contains campaign-related information.
_fbp

3 months 6 days

Meta browser ID used for ad attribution and measurement.
_fbc

3 months 6 days

Meta click ID used for ad attribution when arriving from a Facebook ad.
_ttp

1 year 1 month 3 weeks 5 days

TikTok browser ID used for ad attribution and measurement.
_tt_enable_cookie

1 year 1 month 1 day

Used by TikTok to check whether the browser supports cookies.
ttclid

1 month 2 days

Stores the TikTok Click ID appended to the landing page URL when clicking a TikTok ad. Used for conversion attribution.
_twclid

1 month 2 days

X (Twitter) click ID cookie. Stores the X Click ID (twclid) appended to the URL when clicking an X ad. Used for conversion attribution and ad measurement.
_rdt_uuid

3 months 6 days

Reddit pixel browser ID. Stores a unique identifier to attribute website visitor events to Reddit ad campaigns and optimize ad delivery.

More details